9 Replies Latest reply on Apr 21, 2015 9:24 PM by Brucgovn

    Creative Cloud has a black screen

    tj98wran

      Updated Creative Cloud today and came back to a black screen with no dialogue option, picture is below.  I've tried to delete the OODB or whatever folder in the user/local folder, and have booted into safe mode to log in, but when I came back to the regular environment, this problem is still here.  Of course the customer care contact center chat has had me on hold over two hours.  Any thoughts?

       

       

       

      Untitled.jpg