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Lightroom 6 CC

New Here ,
Apr 21, 2015 Apr 21, 2015

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Just downloaded Lightroom 6 CC from creative cloud but can't get the program to launch. Click on the Icon and you get the hour glass for about 20 seconds then nothing. I see on Facebook that there are a huge number of people having the same problem. Has anyone come up with a reason and a solution yet.

John

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correct answers 1 Correct answer

New Here , Apr 21, 2015 Apr 21, 2015

Log out of Creative Cloud - Preferences entry then log back in and it's fixed....

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New Here ,
Apr 21, 2015 Apr 21, 2015

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I am having the same problem.  LR CC is downloaded but will not launch.

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Community Beginner ,
Apr 21, 2015 Apr 21, 2015

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Same thing. I installed it via the Adobe CC installer after being directed there via LR5.7. When I tried running it, LR CC's splash screen appeared briefly then disappeared. It doesn't show up in OS X Yosemite's Activity Monitor as being a current process. I rebooted my late-2012 iMac and that didn't help so I uninstalled then reinstalled LR CC to no avail.

There is some talk of this being a problem when downloading via the CC Download app and advice that you should bypass that and download it directly but I can't find anywhere on Adobe's site that allows you to do that.  Any suggestions?

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New Here ,
Apr 21, 2015 Apr 21, 2015

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Same thing as dave in above,  Macbook Pro early 2009 OSx Yosemite 10.10.3. I get the splash screen then splash screen leaves and nothing else happens...

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New Here ,
Apr 21, 2015 Apr 21, 2015

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Log out of Creative Cloud - Preferences entry then log back in and it's fixed....

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New Here ,
Apr 21, 2015 Apr 21, 2015

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Thanks everyone. Yes logging out of Creative Cloud and then logging back in fixed the problem.

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New Here ,
Apr 21, 2015 Apr 21, 2015

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Thanks that worked for me also. 

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