5 Replies Latest reply on Apr 21, 2015 7:31 PM by cs77520051

    Lightroom 6 serial number issues...


      Purchased Lightroom 6 upgrade (already have 5.7 on my Mac) and while performing the setup, it asks for my serial number. I input the code and the error message I get reads, "serial number you provided is valid, but a qualifying product could not be found on this computer." As I said, I already have Lightroom 5.7 on my Mac, so not sure what the issue is. Any ideas?