4 Replies Latest reply on May 11, 2015 7:46 AM by gcookie

    Lightroom CC will not open, Windows 8.1

    climber3352

      I just downloaded Lightroom CC from my creative cloud account and I have discovered that I cannot open the file no matter what I do or how hard I try. When I click on the shortcut it will take me to the desktop like normal but I never see it actually try to open. I have also tried opening the file directly and this too failed. I tried restarting the computer, running as an administrator, and reinstalling the file but alas none of these attempts yielded any results. I am on a Windows 8.1 desktop with plenty of storage available. Is anyone else having this problem and how do I fix this?