4 Replies Latest reply on Apr 22, 2015 11:43 PM by Coert

    Lightroom does not update on Mac,

    Coert

      Lightroom is not updating on my Mac. This lightroom version was installed solo, prior to my creative cloud subscription.  In creative cloud i see updates for photoshop and creative cloud. Not for Lightroom. I did re-instal creative cloud.

      According to Adobe it is not needed to re-install Lightroom when using creative cloud.

       

      When checking in Lightroom it is mentioning the update and re-directing to Adobe site. There is mentioned that it is down loading. After this creative cloud opens and stays blocked with "Download error" no number mentioned.

       

      thanks for some help.

        • 1. Re: Lightroom does not update on Mac,
          Luckyeddy

          I am in exactly the same position.

           

          I was a Lightroom standalone 5.7 user. I recently updated to CC. Photoshop CC works fine but I cannot update Lightroom or use Lightroom CC. I just keep getting the Lightroom 6 splash screen for a fraction of a second. No error messages whatsoever.

           

          I have logged out of CC and logged back in again. I have also un-installed Lightroom CC and reinstalled it, still no joy.

           

          Any help gratefully received..

           

          Paul

          • 2. Re: Lightroom does not update on Mac,
            Coert Level 1

            Luckyleddy, found this

            Adobe Lightroom CC 2015 is available. In some cases the program wil not start after installation. Only the start-up screen pops up and Lightroom will not start. If you have an Adobe CC (Creative Cloud) subscription you must do this: log out your CC account and log in again. Lightroom will now start as usual.

            • 3. Re: Lightroom does not update on Mac,
              Coert Level 1

              So I stay with my question:

               

              Lightroom is not updating on my Mac. This lightroom version was installed solo, prior to my creative cloud subscription.  In creative cloud i see updates for photoshop and creative cloud. Not for Lightroom. I did re-instal creative cloud.

              According to Adobe it is not needed to re-install Lightroom when using creative cloud.

               

              When checking in Lightroom it is mentioning the update and re-directing to Adobe site. There is mentioned that it is down loading. After this creative cloud opens and stays blocked with "Download error" no number mentioned.

               

              thanks for some help.

              • 4. Re: Lightroom does not update on Mac,
                Coert Level 1

                After an update of the installer to version 9 everything works normal,

                reply when you need more info.