1 Reply Latest reply on Apr 22, 2015 2:07 AM by RichEdg

    Lightroom CC crashes at launch and Creative Cloud won't allow me to log out!

    RichEdg

      Hi I have just used Creative Cloud to install Lightroom CC. When I attempted to launch the application Lightroom immediately crashes when it shows the splash screen. I did a google search and it was recommended that i should log out of my Adobe account and log back in. I tried this but Despite redeated attempts to log out when I click on the log out button a new screen comes up to confirm logging out I click yes to confirm and nothing happens. I have tried repairing permissions, restarting the computer, etc. Any ideas on how to fix this?

       

      Thank you

       

      Richard