2 Replies Latest reply on Apr 22, 2015 7:25 PM by ismanz

    lightroom 6 could not launch

    ismanz

      I installed the new Lightroom 6 from the Creative Cloud control panel. After successfully installed, the shortcut is placed on the desktop. But when I double clicked on it (to launch the application), nothing happened. I tried the following

       

      • set Lightroom to run in Administrator mode
      • set Lightroom to run in Windows 8 compatibility mode
      • view the Event log for any error message
      • scan the Task Manager is there is any Lightroom instance running

       

      After all those things done, Lightroom 6 still refused to launch. Btw, I'm on Windows 8.1