1 Reply Latest reply on Apr 22, 2015 10:04 PM by shreya

    Upload error


      Now when I try to add a library book, I get the following error message;


      "unable to download - error getting license.license server communication problem - E_Auth_Bad_Device_Key_Or_PKCS12"


      Please advise

        • 1. Re: Upload error
          shreya Adobe Employee

          For this problem, you need to deauthorize and authorize ADE again.

          Launch ADE


          Help -> Erase authorization.

          ADE will be deauhorized.


          Now again AUTHORIZE ADE

          Help-> authorize computer.


          Error will be fixed !!