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Upload error

New Here ,
Apr 22, 2015 Apr 22, 2015

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Now when I try to add a library book, I get the following error message;

"unable to download - error getting license.license server communication problem - E_Auth_Bad_Device_Key_Or_PKCS12"

Please advise

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Adobe Employee ,
Apr 22, 2015 Apr 22, 2015

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For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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