9 Replies Latest reply on May 1, 2015 1:46 PM by eporro

    AE CS6 11.0.4 unable to start audio during RAM preview

    eporro

      I am having a problem during RAM preview if I am using audio. When I run a RAM preview, I sometimes get - After Effects warning: Unable to start audio playback. Please confirm your audio device is properly configured or change the driver selection in Preferences:Audio Hardware.

      Other times the video doesn't play but I can hear audio. I tried looking in my preferences and my only option was After Effects wdm sound and for output, I only had my speakers selected. I have tried using both wav and mp3 files and both produce the same error.

       

      What could be wrong and what else can I try to fix this?

       

      Using Win 7 64bit, 32GB of RAM, SSD for both program and scratch, using Quadro 4000