• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom CC won't open after install

New Here ,
Apr 22, 2015 Apr 22, 2015

Copy link to clipboard

Copied

I have a CC subscription, and I have just installed the new update for Lightroom CC.  It shows that it is installed, and "up to date" in the CC window, but it won't open.  Do I need to uninstall Lightroom 5 first?

TOPICS
Creative Cloud

Views

737

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Apr 22, 2015 Apr 22, 2015

See my reaction on today. This must work.

Votes

Translate

Translate
Community Beginner ,
Apr 22, 2015 Apr 22, 2015

Copy link to clipboard

Copied

See my reaction on today. This must work.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 22, 2015 Apr 22, 2015

Copy link to clipboard

Copied

This works:

Start LR5 and sign out for sync with LR mobile (iPad en iPhone signout automatic)

Start Photoshop CC and sign out by " help"

Now go to Creative Cloud app and click on LR CC 2015. See what happens: it is working. Good luck everybody.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2015 Apr 22, 2015

Copy link to clipboard

Copied

Worked perfectly!  Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 23, 2015 Apr 23, 2015

Copy link to clipboard

Copied

Thank you!  This worked for me. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 27, 2015 Apr 27, 2015

Copy link to clipboard

Copied

LATEST

Many thanks, worked for me.  SIgned out of LR via Help, signed into CC, clicked LRCC on the apps list and we're off.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2015 Apr 22, 2015

Copy link to clipboard

Copied

I have the same problem, but I've already uninstalled LR5.  I opened and signed out of Photoshop but it's not working at all.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 26, 2015 Apr 26, 2015

Copy link to clipboard

Copied

Same here. I uninstalled LR5. Sign out as above, then click LR CC. Mine worked after signing in again. Good luck.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines