4 Replies Latest reply on May 6, 2015 12:44 PM by sharonl81873566

    My Lightroom CC and Photoshop CC 2014 are still showing trial license after I've already paid the annual prepaid Photography Plan

    aejungz

      Yesterday I decided to pay for the annual photography plan (3600 TH Bht/Year) and then I downloaded and installed to my Mac. After finish installing, the application shows that my software is a trial license and need to put the license key but I never got email about the license key.  I've already tried to uninstall and reinstall again and also sign out / sign in the Creative Cloud application but it's still not working. The same problem is still occurring.

       

      Do you have any ideas to solve my problem?

       

      Thank you in advance.