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1. Re: Creative Cloud not recognising installed apps
Mylenium Apr 23, 2015 7:11 AM (in response to queenofrandom)Nobody can tell you anything without proper system info or other technical details.
Mylenium
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2. Re: Creative Cloud not recognising installed apps
Sumit SinghApr 23, 2015 7:19 AM (in response to queenofrandom)
Please refer install and uninstall process.
https://helpx.adobe.com/creative-cloud/help/install-apps.html
Regards,
Sumit Singh
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3. Re: Creative Cloud not recognising installed apps
queenofrandom Apr 23, 2015 8:07 AM (in response to Mylenium)Ok, what specifically do you want to know?
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4. Re: Creative Cloud not recognising installed apps
TishyB2013 Apr 28, 2015 2:34 PM (in response to queenofrandom)I am having the same issue. I can't uninstall. I get the following message" Couldn't uninstall Creative Cloud for Desktop. Creative Cloud applications installed on your computer require it to function correctly.
Attached is the spinning I get with no applications visible. I can't update anything. It's been spinning like this for four days.
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5. Re: Creative Cloud not recognising installed apps
danny1234123123 May 5, 2015 7:16 PM (in response to TishyB2013)I have the same issue. Was trying to get the Adobe Illustrator free trial. I have Mac OS X 10.10.3
Cant uninstall creative cloud.
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6. Re: Creative Cloud not recognising installed apps
TishyB2013 May 6, 2015 6:57 AM (in response to danny1234123123)I had to remove the OPM.db file then it worked. Try the following link:
https://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Good luck!
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7. Re: Creative Cloud not recognising installed apps
Craig-Taylor May 6, 2015 7:15 AM (in response to danny1234123123)Before uninstalling try going to Applications/Utilities/ open Activity Monitor and find SafariNotificationAgent click on it and then click the top left "X" button -- and select "Force Quit" it should uninstall after.