I can't erase my authorization in order to reauthorize it. It says "Unable to erase authorization. Please try in some time." However, I have tried on various different days and the same thing appears.

[Guest]

I am not able to erase my authorization in order to reauthorize it.  I follow the steps in the dialog box and it says unable to erase authorization.  I've tried uninstalling the pplication and reinstalling it but that doesn't work.

[Guest]

I have windows 7 so the other answers to this don't work for me.