6 Replies Latest reply on Oct 16, 2015 1:04 PM by ashzhu

    Creative Cloud Desktop only works in root account

    ashzhu

      Mac 10.10.3

      Can't open ACC desktop. nothing happened on the screen after clicking the icon. only an ACC logo (in grey) showed up in the status bar at the top but it disappeared quickly. Have tried:

       

      1. Creative Cloud Cleaner

      2. Safe Mode

      3. clean OOBE, AAMUpdater folders

      4. log in with another administrated user

       

      Installed and opened successfully in root account, but still not working in my account (which is a administrator).

       

      Please help me solve the problem. Thanks!