I was running Creative Cloud on iMac, desktop icon where it should be, all was in order. Suddenly, CC disappeared. When I try to download and install CC now, it simply quits halfway thought downloading creative cloud desktop. Once I got an error message but can't recall the error code. I have been paying for this but not able to use it for six months or so. PS, ID, etc. work fine. Everything else on my iMac 3.06 Ghz Intel Core i3 works fine. Have downloaded many installers, tried many times. Any thoughts?
Have you ever run the CS Cleaner Tool? You should try it if not.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
Beyond that, what are your system specifications?
Please follow below steps :
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
Click on the below link and download Creative Cloud Installer file and use the same to install the Creative Cloud Desktop application.
Still face issue ? let me know