17 Replies Latest reply on May 7, 2015 7:11 PM by Andy_87

    Lightroom Crashing on startup

    lithiumbandohio Level 1

      Clean install of windows as of today.  Registry is clean by ccleaner  Photoshop CC works just fine.   I have logged in and out of CC.  Windows is fully updated. This is the Problem signature at launch.  It worked fine a few days ago on trial.  Decided to buy and problems.  I am not the only one having problems with this.  Please figure out what is going on.  I have also tried uninstalling and re-installing.

       

        Problem Event Name:APPCRASH
        Application Name:lightroom.exe
        Application Version:6.0.0.10
        Application Timestamp:5523190c
        Fault Module Name:libcef.dll
        Fault Module Version:3.1750.1805.0
        Fault Module Timestamp:53eb9d68
        Exception Code:c000001d
        Exception Offset:00000000020f5fa3
        OS Version:6.1.7600.2.0.0.768.3
        Locale ID:1033
        Additional Information 1:1849
        Additional Information 2:1849c65267ce2967d89f315e1c3c4b82
        Additional Information 3:95b7
        Additional Information 4:95b7e9ed49fb3657956fc9b27015606a

       

       

      -System

       

      -Provider
      [ Name] Application Error

       

      -EventID1000

       

      [ Qualifiers] 0
      Level2
      Task100
      Keywords0x80000000000000
      -TimeCreated

       

      [ SystemTime] 2015-04-24T06:19:27.000000000Z
      EventRecordID2826
      ChannelApplication
      Computer
      Security
      -EventData

       

      lightroom.exe
      6.0.0.10
      5523190c
      libcef.dll
      3.1750.1805.0
      53eb9d68
      c000001d
      00000000020f5fa3
      834
      01d07e569dbd5b87
      I:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
      I:\Program Files\Adobe\Adobe Lightroom\libcef.dll
      db8dab36-ea49-11e4-a757-448a5b5fee32