I just have a blank box with creative cloud at top a wheel icon and a little triangle. It has a big blank spot with a rotating blue ring in the middle.I call it the blue ring of nothingness. No error message, Renaming "OOBE" running CC Clean, closing all the adobe processes in task manager and reinstalling the cc desktop app does not fix.
Windows 7 64bit
CC has been running fine on this machine and operating system for several years
Wrong answer !!!!! I tried all 5 solutions no improvement using solutions 1 through 4 and after solution 5 (Removing OOBE folder, reboot and start CC Desktop) now I get a log on page loaded into area where progress wheel was spinning. I entered my email address and password . . . a light blue screen for a fraction of a second then the white screen with the spinning blue wheel reappeared I waited 10 minutes and checked my file directory and a new OOBE folder was there and the wheel was still spinning.