the download executable never happened, and I have been trying all day, what do I do

[terib79401839]

the download of the cc setup executable never happened and I have been trying all day what do I do

[Ned Murphy · Accepted solution]

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

If you get any sort of error messages you should include them here.