1 Reply Latest reply on Apr 27, 2015 11:03 AM by Szalam

    keep crashing on after effects..


      Set the entire Adobe preferences folder and its contents to be read/write, not just read-only. I’m referring to this folder:

      • Mac OS: [drive]/Users/[user_name]/Library/Preferences/Adobe/

      i tried this and didn't work and i install again did not work





      error alert


      Last log message was: <140735298503424> <AppDirs> <5> Required Dir =/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Required




      Generating crash log, which may take a few minutes.




      please help me on this


      its happening on my iMac and also my macbook pro


      os x yosemite ver.10.10.3


      iMac (Retina 5K, 27-inch, Late 2014)

      processor 4 GHz Intel Core i7

      memory 16 GB 1333 MHz DDR3

      startup disk  Macintosh HD

      graphics    AMD Radeon R9 M295X 4096 MB