3 Replies Latest reply on Apr 25, 2015 3:08 PM by A.T. Romano

    Installation OK but nothing happend when launching Premiere Elements 13

    Wombat_kio

      Hi everybody,

       

      I have an issue when launching Premiere Elements 13.

       

      Installation was ok, serial ok.

       

      When launching

      - i choose Premiere instead Organizer

      - Pop up ask me to connect to my Adobe id account to activate => next

      - i enter my id for connection => ok

      - Software License Agreement => I agree

       

      And then nothing happen, the dialog box close and ... nothing.

       

      I work on win7 64bits.

      I buyed both Photoshop Elements 13  and Premiere Elements together.

       

      I install Photoshop on my job computer and i install Premiere on my personnal computer.May it come from here.

       

      Thanks for your expérience.