11 Replies Latest reply on Feb 10, 2016 4:49 AM by tpo88

    I have installed Adobe Lightroom CC.  In the process of launching, a popup appears, that says:  "AN INTERNAL ERROR HAS OCCURRED.  Cannot create the required folder:  /Users/(my user name)/Library/Application Support/Adobe/Lightroom/Develop Presets."  So e

    lonh

      I have installed Adobe Lightroom CC.  In the process of launching, a popup appears, that says:  "AN INTERNAL ERROR HAS OCCURRED.  Cannot create the required folder:  /Users/(my user name)/Library/Application Support/Adobe/Lightroom/Develop Presets."  So even though Lightroom CC is installed, it will not launch.  What do I need to do to allow it to launch?