1 Reply Latest reply on Apr 26, 2015 2:09 AM by station_two

    Histogram is not working after upgrade today (2015-04-26).

    gb_online Level 1

      It is all black! This is the case after opening from bridge via open via photoshop. Note: it works if open via camera raw, but then camera raw cannot be run on a 4k monitor! Please answer asap. cannot use camera raw now

        • 1. Re: Histogram is not working after upgrade today (2015-04-26).
          Level 5

          Remember, you are not addressing Adobe here in the user forums.  You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.



          A lot more information about your hardware and software is needed.

           

           

          BOILERPLATE TEXT:

           

           

          If you give complete and detailed information about your setup and the issue at hand,

           

           

          such as your platform (Mac or Win),

           

           

          exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,

           

           

          your settings in Photoshop > Preference > Performance

           

           

          the type of file you were working on,

           

           

          machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,

           

           

          what troubleshooting steps you have taken so far,

           

           

          what error message(s) you receive,

           

           

          if having issues opening raw files also the exact camera make and model that generated them,

           

           

          if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.

           

           

          a screen shot of your settings or of the image could be very helpful too,

           

           

          etc.,

           

           

          someone may be able to help you (not necessarily this poster, who is not a Windows user).

           

           

          Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:

           

           

          http://forums.adobe.com/thread/419981?tstart=0

           

           

          Thanks!