1 Reply Latest reply on Apr 28, 2015 4:12 PM by Atul_Saini

    Can't print since upgrading LR CC and Photoshop CC - Epson 3800

    jeanvalentin

      Hi,

       

      Since I upgraded a few days ago, I can't print anything on (any) of my printers. I have my Epson 3800 connected via Ethernet. The computer communicates with the printer (maintenance, head cleaning, ink levels), but when I send a print job, the printer icon briefly appears on the doc and then disappears. If you click on it, it has a message "looking for printer" and then it disappears. Even when I try to print from LR5, it still doesn't work. I installed the latest Epson driver with no success.

       

      When I boot from a backup drive, and I can print fine.

       

      Any suggestions/ideas?

       

      I am on a Mac 10.8.5.

       

      Thank you.