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how do i transfer a purchased and already installed acrobat version to a different computer?

New Here ,
Apr 27, 2015 Apr 27, 2015

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how do i transfer a purchased and already installed acrobat version to a different computer?

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correct answers 1 Correct answer

Adobe Employee , Apr 28, 2015 Apr 28, 2015

Hi Troy,

It do seems that you contacted Adobe and one of the colleague already the correct serial number with you.

Let us know if you still need any help regarding this.

Thanks,

Ratandeep Arora

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Adobe Employee ,
Apr 27, 2015 Apr 27, 2015

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Hi Troy,

You can simply follow the article: Creative Cloud Help | Download, install, update, or uninstall apps which will help you to install the Adobe application on your new PC.

If possible you can also deactivate the license from your previous computer using the article: Activation & Deactivation Help.

Let me know if it works or not.

Thanks,

Ratandeep Arora

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New Here ,
Apr 27, 2015 Apr 27, 2015

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Yes I was able to deactivate on my computer but now I cant reactivate it on another computer. I went to my account and tried all of the serial #s to reactivate but it won’t let me. Not sure how to fine the serial # for the one I had installed??

Troy Taylor

Assistant Administrative Manager

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Adobe Employee ,
Apr 28, 2015 Apr 28, 2015

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Hi Troy,

It do seems that you contacted Adobe and one of the colleague already the correct serial number with you.

Let us know if you still need any help regarding this.

Thanks,

Ratandeep Arora

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