We're a 501c3 who gets donated licenses through techsoup. We also have a fully owned subsidiary LLC that generates revenue for our operations, can these for-profit users use donated licenses or do we need to purchase regular licenses for them?
You likely need to contact Adobe Support directly. They seldom visit this forum as far as I have seen.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )