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I cannot activate acrobat XI pro although I entered the serial # It asks me to choose a product which is NOT in the drop down window

New Here ,
Apr 27, 2015 Apr 27, 2015

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I cannot activate acrobat XI pro although I entered the serial #  It asks me to choose a product which is NOT in the drop down window

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correct answers 1 Correct answer

LEGEND , Apr 27, 2015 Apr 27, 2015

Without knowing which program you were hoping to see in the list I can only offer the following as a result of an assumption of the situation...

Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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LEGEND ,
Apr 27, 2015 Apr 27, 2015

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Without knowing which program you were hoping to see in the list I can only offer the following as a result of an assumption of the situation...

Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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