I am paying monthly for the Creative Cloud including Lightroom and Adobe Photoshop.
Wen I try to start Adobe Photoshop i am asked to start paying a montly fee which I already do.
I can not use the Product I am paying for.
It did work the first couple of month but the it does not work any more.
My id is firstname.lastname@example.org
Kind regards Ingvar Åslund
Sorry you are having troubles. Please first try signing out and back in:
Then, If creative cloud is asking for a serial number when you start a Creative Cloud (CC) application, see this link: Creative Cloud applications ask for serial number
If you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial, see this link:
If you still have issues after checking those links, let us know.
Thank You for Your help!
My problem is now solved but I dont know what happened,
I restarted Creative Cloud application and then I can start Photoshop CC
I also had problem earlier when trying to update Lightroom to the latest
level which supports
Raw pictures in my new Panasonic camera.
It stopped at 43% every time if started from Lightroom.
When I used Creative Cloud Lightroom was updated.
Should I always use Creative Cloud application to update Lightroom and