Sheena, if you read my post you'll see I've done this already - these solutions do not work.
Quit Creative Cloud desktop application :
Follow below steps :
1)Please click on Apple menu icon and select System Preferences, and then click Network.
2)Choose the network that is currently connected to internet that can be Ethernet or Airport(Wireless).
3)Then click on Advanced button and click Proxies Tab.
4)Under 'Select a Proxy server to Configure' Uncheck all the proxy check boxes, then uncheck 'Use Passive FTP Mode (PASV)'.
5)Then click on Apply Now button.
Then relaunch Adobe Creative Cloud app and try Signing in .
Let me know if you still face same issue .
If the deleting opm.db file or renaming does not work.
Try with the above steps and sign in : same issue ?
We need to check with Hosts file for confirmation that there are no Adobe entries inside .
If you have firewall, please disable it temporarily .
Still same . we may have to rename few folders and remove and reinstall the app.
Let me know if unchecking proxies does not help.
thanks for the suggestion - this didn't work, still getting 'you've been signed out' message.
Thanks but none of these suggestions worked. I am now in a queue for tech support.
Sorry to hear that .
You may try below steps :
1) Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
2) Trash Adobe Creative Cloud from Applications well.
1) Right click on Finder icon and select "Go-ToFolder " option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater and OOBE.
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordi on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleaner Tool.zip
6) Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
Thanks again for this but I'm running 10.7.5 not 10.6.
I have since spoken to tech support who were unable to fix the problem. Their last suggestion was to create a new username on my mac, and try to log in from there. This ALSO didn't work, but it did of course disconnect me from tech support. I've now wasted about 3 hours trying to fix this and I'm still unable to log in.
For all Mac versions , the Adobe Application Manager will be listed with version OS X 10.6.8 , even for Mac OS X 10.10.3 also.
Did you tried with the above steps I had mentioned ?
I will try it and get back to you. thanks again
You are welcome .
Feel free to post , if you still face same issue
I've cleaned up Creative Cloud, and guess what - the Creative Cloud download page link you provided is dead. So now I have no Creative Cloud, I'm trying to download it from anywhere on the Adobe site, but it just keeps going to a blank page. Not good at all.
'You have been signed out' is an network connectivity issue it occurs for different reason like due to network connection issue Creative Cloud fails to Sign in , or if the Creative Cloud application is corrupt if will fail to sign in . There are different other reasons.
will try with uninstall and reinstall once .Make sure that you had renamed AAMUPdater , OOBE from both ~ /library and /library. And Adobe Application Manager from /library.
Thanks for that link - I have re-installed CC and it let me sign in, so I'm guessing the application must have been corrupt. This is now working so hopefully it will stay that way. Your help is much appreciated.
You are most welcome .
I am glad to hear that the issue has been resolved.
At any point , if you face any kind of issue , feel free to post here
Thanks for the help folks I got it going I just wish it would stay fixed. It has happened several times to me. You folks are way kewl man! Wesley