2 Replies Latest reply on Apr 28, 2015 9:26 AM by A.T. Romano

    Compatibility M4A

    marie-evep19933020

      Hi,

      I just bought Adobe Premiere Elements 12 and I can't load some files.  I got the following error message : "Le module d'importation a signalé une erreur générique" which could be translated in english by : "Import module reported a generic error".  I can't load : M4a


      Here is some relevant information about my system :

      - Program : Adobe Premiere Elements 12

      - Operating System : Windows 8.1

       

      I tried reinstalling both Photoshop and Premiere, with no improvement.

      Thanks for your help !

      Marie-Eve