ok, try following steps:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
2. Now uninstall ADE
3. Download the latest ADE 22.214.171.124137
4. Now authorize ADE by : Help -> Authorize Computer.
Hope this works !!
If not, paste snapshot of the error message.
I already tried that and it didn't work. as I stated above. I also tried erasing all of my adobe software, anything in the registry that may point to this program, any and all files that are in the appdata folder that pertain to Adobe and none of that worked as well. I'm pretty sure a snapshot of the error message isn't going to do you any good as its the exact same error that many, many people on this board are having. But heres a snapshot anyway.
I'm done with this software. So angry.
Thank you so much. That worked. I was so ready to throw the computer out the window. I was finally able to download a book.
Thanks for your patience and sorry for my attitude.