Hello! Whenever I click on any of the presets, no options come down so I can't apply anything to my photo. I attached a picture in case my explanation is hard to understand. I click repeatedly on the Preset but it doesn't do anything and the little arrow doesn't go down to show me the options under that preset. Can anyone help me? I thought it was maybe my laptop, but I restarted it and it's still doing that.
The first thing I would check is to verify that the preset files are actually in that directory and not accidently moved/deleted.
The next thing I would check is the "catalog preference" to store the presets with the catalog (probably good to have "off").