1 Reply Latest reply on Apr 28, 2015 10:53 PM by Dominic Michael

    peterh86590958

    peterh86590958

      WHEN DOWNLOADING FROM LIBRARY TO DESKTOP ( WINDOWS 7 ) I GET " ERROR! CHECK ACTIVATION"

        • 1. Re: peterh86590958
          Dominic Michael Adobe Employee

          If due to some reason, you are unable to deauthorize ADE, follow the below steps:

           

          Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

          ADE will be deauthorized now.

          Now Authorize ADE again.

           

          Windows:

           

          Choose Start > Run.

          In the Open text box, type regedit and then press Enter. The Registry Editor opens.

          In the left pane of the Registry Editor, locate the following registry key:

          HKEY_CURRENT_USER\Software\Adobe\Adept

          Right-click the Adept key and choose Delete.

          In the Confirm Key Delete dialog, click OK.

           

           

          Your authorization will be deleted.

          ADE will be deauthorized now.

          Now Authorize ADE again.

           

          Caution: After this action, you will not be able to open books that are fulfilled using anonymous accounts (authorized computers without an ID).

           

          Reference:

          https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html