- What version do you use?
- What OS? Probably Windows, because you talk about Visio, but which version?
- Where do the graphic come from?
- Why did you choose that type of graphic format? Why PNG? PNG does not support colormanagement, at least not reliable for InDesign. JPG does not support transparency. If the files come from Photoshop use PSD or PDF/PDP, if teh files come from Illustrator use AI or PDF/X-4:2010.
- A screenshot in a readable size would be helpful.
Hello again Willi,
1. I'm using CS6 Version 8.0
2. Umm... well, I'm VERY embarrassed to say Windows XP (my company is purchasing a new computer for me - I'm using what they have on hand at the moment...).
3. The graphics are coming from Adobe Illustrator installed on a separate Windows 7 computer. I have a graphic designer colleague who creates images for the installation manuals I put together.
4. Actually just this morning yet another colleague pointed out that PDF was the better format to use. Yet again I'm VERY embarrassed to say that I used to use Microsoft PowerPoint to create these manuals, and PowerPoint can't import PDF images. I'm trying hard to work with more professional software! That's why my colleague sent me PNG images.
5. Here's a screenshot below. Remember I'm the guy who asked you that user manuals question in the other thread.
To explain: the first step's image is in PDF format. The image's border appears fine. The second step's image is in PNG format, and yes, not only does the quality appear to be poorer, but even worse is the fact that the right side border is cut off. This is the same for the same image in JPG format. The other steps don't have images - they're just empty image frames with strokes specified in InDesign.
Sure, we can use PDFs from now on, but still, the fact that other formats have this issue is bothersome. In Microsoft PowerPoint this wasn't an issue. Any idea?
You say that the border is from the placed graphic? No, don't do that. Make the image as the image only, apply the border via the frame (and via Object style).
I don't know why the pixel raw is cut off, might be an error in the workflow or a bug, it should not happen, but you should not include it into the file anyway.
When files come from Illustrator, use AI or PDF/X-4, never any raster image like PNG, BMP or JPG. If this is printed, text and vector will be printed with the printers maximum resolution and quality, raster images cannot be better than the resolution of the image. PNG also supports only RGB and it will not print so fine, as it would be a CMYK graphic with clear black.
Ok, then that's what we'll do - AI or PDF images. I'll try to get a more modern version of the software installed with my new computer when it finally arrives, and maybe that will solve the problem if it is some kind of bug or Windows XP issue!