4 Replies Latest reply on Apr 30, 2015 3:35 PM by jomarielawrence

    Photoshop CC install stalls at 42%

    steve38432195

      I just paid money to buy a subscription to Lightroom and Photoshop.  The Photoshop install crashed at 42%.  I did a quick Google search and discovered that this has been a widespread and known problem since sometime in 2014.

       

      Adobe needs to tell every developer in the building to put down what they are doing on the next release and fix this bug.  It is critical because it completely prevents the user from even being able to access the program they just paid for.

       

      I might just not waste my time anymore and phone up Visa to get them to reverse the transaction.

       

      I'm on Windows 8 if that helps.