1 Reply Latest reply on Apr 29, 2015 7:45 AM by MobileDeveloperCK

    Unable to make comments on a password protected pdf document in adobe acrobat dc on ipad

    bens58233129

      Hi There

      I have received a password protected pdf via email which I have opened in adobe acrobat dc on my ipad. I am prompted for a password which i enter and can then open the pdf fine. However, I want to annotate the pdf, but get the following message when I try to select the commenting function, "restricted document: this tool is not available due to the documents' security settings".

       

      If i open the document on a windows device using adobe reader, I can save it and make annotations fine. I do not seem to be able to do this on the mobile app for iPad (Adobe acrobat dc).

       

      Is there any way round this for the iPad app?

       

      Thanks

       

      Ben