4 Replies Latest reply on Nov 30, 2016 12:11 PM by larsw59933462

    Lightroom 6 won't import video

    lukes1514187

      While my Lightroom 5.7 works just dandy, I'm having all kinds of problems with Lightroom CC and 6.   I seem to have moved beyond most of the freezing and crashing that is happening upon startup now with Adobe suggested solutions, but I simply can't import video.  The program stalls upon importing the first video, showing no movement in upper left import bar.   Quitting the import renders the software unresponsive.    I've started a new catalog and sucessfully merged my working catalog into my laptop, where the software runs fine.   I however, would like to get back to my main computer, running: 

       

      Mac Pro mid 2010

      3.33 GHz 6-Core Intel Xeon

      32 GB 1333 MHz DDR3 ECC

      ATI Radeon HD 5770 1024 MB

      Yosemite 10.10.3

       

      I've been exploring my video card as the problem, but don't see a way to update it.    Is this where Adobe makes a patch?