If you have not already registered so your Adobe account has your information Adobe ID I know of no way for anyone in a user to user forum to help you
In fact, with no proof, I am not sure that even Adobe will be able to help... but you might try
Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
Sorry I was unable to answer you right back, thank you for your response. This is usually the only time I have to wind down, however I was able to get a hold of my original purchase receipt which lists a serial number but I can't seem to locate where to enter it.
I was able to locate my original receipt today and sorry for the delay getting back. I imagine there's something I can do with the serial number on the receipt?