3 Replies Latest reply on May 1, 2015 4:21 AM by lesliesoftware

    Unable to install Lr6 because the sign in process spins forever

    lesliesoftware Level 1

      I just purchased Lr6 last night but cannot install it.  When ever I get to the sign in step it just spins and never comes back.  I can sign in just fine in a web browser (here I am) but the install process is stopped cold by this problem.  Does anyone know what is wrong?  Any ideas on what can be done?

       

      Any help or advice would be appreciated.

       

      Ian