4 Replies Latest reply on Apr 30, 2015 5:01 PM by lissie

    LR incredibly slow after update.


      Since the update a few days ago, LR runs soooo slooooowwwwly.Even arrowing through the filmstrip is so laggy that there's no way to finish the wedding I'm working on. No issues prior to update.

        • 1. Re: LR incredibly slow after update.
          Atul_Saini Adobe Employee

          Moving the discussion to Photoshop Lightroom.



          Atul Saini

          • 2. Re: LR incredibly slow after update.
            Pete.Green Adobe Employee

            Hi lissie,


            Are you on Mac or windows?

            Is it still incredibly slow if you disable GPU acceleration in the Preferences > Performance dialog?

            More info on how Lightroom uses the GPU here: https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html




            • 3. Re: LR incredibly slow after update.
              lissie Level 1

              I'm Windows, Pete. I'll take a peek at the GPU acceleration, thank you, but while on hold for 2nd person in support queue, suddenly the problem self-corrected! In Library mode, at least. Still laggy as hell in Develop module.

              • 4. Re: LR incredibly slow after update.
                lissie Level 1

                Here is my system info, btw:



                Lightroom version:  CC 2015 [1014445]

                License: Creative Cloud

                Operating system: Windows 8.1 Home Premium Edition

                Version: 6.3 [9600]

                Application architecture: x64

                System architecture: x64

                Logical processor count: 4

                Processor speed: 3.1 GHz

                Built-in memory: 6058.3 MB

                Real memory available to Lightroom: 6058.3 MB

                Real memory used by Lightroom: 1557.8 MB (25.7%)

                Virtual memory used by Lightroom: 1572.4 MB

                Memory cache size: 1002.1 MB

                Maximum thread count used by Camera Raw: 4

                Camera Raw SIMD optimization: SSE2,AVX,AVX2

                System DPI setting: 96 DPI

                Desktop composition enabled: Yes

                Displays: 1) 1920x1200

                Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No



                Graphics Processor Info:

                Intel(R) HD Graphics 4600



                Check OpenGL support: Passed

                Vendor: Intel

                Version: 3.3.0 - Build

                Renderer: Intel(R) HD Graphics 4600

                LanguageVersion: 3.30 - Build





                Application folder: C:\Program Files\Adobe\Adobe Lightroom

                Library Path: F:\LR CATALOGS DEC 2014\Julia-Matt\Julia-Matt\Julia-Matt-2.lrcat

                Settings Folder: C:\Users\Melissa\AppData\Roaming\Adobe\Lightroom



                Installed Plugins:

                1) Behance

                2) Canon Tether Plugin

                3) Facebook

                4) Flickr

                5) Leica Tether Plugin

                6) Nikon Tether Plugin



                Config.lua flags: None



                Adapter #1: Vendor : 8086

                  Device : 412

                  Subsystem : 367d17aa

                  Revision : 6

                  Video Memory : 0

                Adapter #2: Vendor : 1414

                  Device : 8c

                  Subsystem : 0

                  Revision : 0

                  Video Memory : 0

                AudioDeviceIOBlockSize: 1024

                AudioDeviceName: Speakers (Realtek High Definition Audio)

                AudioDeviceNumberOfChannels: 2

                AudioDeviceSampleRate: 44100

                Build: Uninitialized

                Direct2DEnabled: false

                GPUDevice: not available

                OGLEnabled: true