12 Replies Latest reply on Jan 18, 2016 7:28 AM by photoshack

    Lightroom CC (OS X) hangs on video import

    liaoyusheng

      Running latest version of Lightroom and OS X on an late-2012 iMac.

       

      Everytime I try to import a folder containing any sort of video files (MP4, MOV) Lightroom hangs and I have to do a force quit.

       

      The thumbnails don't even appear.

       

      I tried creating a new catalog thinking perhaps my catalog was corrupted during importing from Lightroom 5. Still hangs.

       

      Also, the videos that were already in my previous catalog were imported but when I select them in the catalog, no playback control appear. It's just a screenshot.

       

      HOWEVER, none of these issues happens on my Macbook.

       

      Flummoxed.