1 Reply Latest reply on May 1, 2015 12:36 PM by IsakTen

    Acrobat 11 Standard digital signature box hangs for 60 seconds on first run

    paulk-cci

      I have a user that has a problem when going to sign a document. After a reboot attemt to sign and when the box pops up to actually sign something it just hangs with the fields all grayed out for about a minute. Subsequent attempts there seems to be no issue only the first time. This behavior started a few weeks ago. I have another user without the problem. Any ideas what could be causing it to take so long the first time? Very frustrating for the user.