3 Replies Latest reply on May 1, 2015 9:43 PM by A.T. Romano

    Premier Elements wont open or work on Windows 8 64bit operating system.

    jamess12180259

      I have a windows 8 64 bit operating system. I have Adobe Photoshop Elements 12 and Adobe Premier Elements 12 and downloaded the 64bit operating software.  This is the 2nd computer I've installed the software on as I upgraded to a better computer. Photoshop works just fine however, Premier Elements will not open on this computer.  Every time I attempt to open it a prompt to login within 12 days or I will no longer have access appears.  I login with my adobe username and password which are the same for when I downloaded the software in 2013.  I uninstalled and re-installed Premier Elements and still have the same issue. Upon re-install I was able to enter the serial number, but this still did not fix it. I can't get Premier to run and need help figuring out the problem. Has this happened to others and what's the solution if so?  Thank you