Ever since installing Lightroom 6 I have had a problem with a clean exit. When I choose File > Exit> I get the error window saying there was an issue with Lightroom and do I want to close the program. This happens about 50% of the time. The other times it seems to work cleanly. When looking at the error information I get the Following:
Problem Event Name: APPCRASH
Application Name: Adobe QT32 Server.exe
Application Version: 220.127.116.11
Application Timestamp: 535600cc
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 542dbdf4
Exception Code: c0000005
Exception Offset: 5e2bccf9
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have tried to re-install Lightroom 6 and the problem continues to occur. I am not having any other problems with the system or programs and this started with LR6. This is running on a Windows 7 Pro OS. Oh... I have even upgrade my video drivers.
Others having this issue or any ideas??
obviously it's a problem with Quicktime have you install it? It's needed by Lightroom if you want to use video.
Check to re-install or uninstall QuickTime? And it seems that you don't have the last version.
It's an awful software under windows, I never install it on my actual system (windows 7).
I did have some video and it seemed to work fine within Lightroom. I checked Quicktime and found it was failing after executing and would not even come in a standalone mode. Re-installed and now Quicktime works.. I have not had the problem with Lightroom since.. hope this has been the fix... thanks again.