I was running trial for illustrator and photoshop then decided to join adobe cloud membership.
However, my softwares will asked for serial number even after i signed in
I realised my problem was that I didn't activate my membership through redemption code.
However, I just cannot find redemption code anywhere. It's not in my confirmation email or in recipe.
I cannot find any support of guide anywhere in adobe website.
I am very very disappointed at how difficult it is to use adobe creative cloud.
I'm thinking of cancelling my order and downloading crack files now
Have you contacted Adobe Customer Service?
This is a user -to-user forum, and this type of thing is much better handled by the people you actually bought the program from.
yes i have and it turned out i had some problem with hosts file
thanks adobe support for quick help