Downloading Lightroom 6

[dennism46408780]

I downloaded Lightroom 6 and inputted the serial number, but it said it could not find a qualifying product on my computer.  The pick list only went up to Lightroom 5.  What next?

[John Waller · Accepted solution]

That's the message you get when you purchase an upgrade.

The pick list is asking you which earlier version of Lightroom you're upgrading from (either version 1, 2, 3, 4 or 5).

If you've never previously owned Lightroom then you'll have to return the upgrade and pay for the full version.

Return, cancel, or exchange an Adobe order