1 Reply Latest reply on May 4, 2015 9:41 AM by Peru Bob

    PC died, new PC, how do I reinstall Premiere Elements 11 (it wont accept my serial number from before; or numbers of any kind)?


      The PC that I had originally installed Premiere Elements 11 on died.  I got a new PC and I am trying to install it on the new PC.  When I get to the page asking for the serial number, it will not accept my old serial number. In fact, it won't accept any numbers at all.  Not sure how to proceed and Premiere Elements 11 purchase does not show up on my Adobe account (only the Elements 6 I bought back in 2008).

      Any thoughts?