2 Replies Latest reply on May 5, 2015 8:04 AM by Rajashree Bhattacharya

    Can sign in to web site, but can not update apps

    damianpanetta

      I have a new Adobe ID for a creative cloud subscription.  I can sign in to the Adobe website, but I can not update my apps.  I've checked the CC app preferences, and it is correctly set up with my new Adobe ID.   I can't find a fix in the Adobe FAQs and troubleshooting information.

      Any tips on how to fix this update problem?