I'm experiencing the what I believe i the exact same problem.
Did you find a solution to the problem?
I'm having the same issue. Were you able to resolve?
Same problem. Just posted about it. Odd that Lightroom isn't supportive of a widely used photography device.
This still doesn't work. Why is something that should (and did for years) just work broken? Absurd.
Would you please give a try importing images in a new catalog.
Please let us know if it helps.
Great suggestion - thank you.
Unfortunately I'm still experiencing the same issues when I try this. It will import a few photos, and then it just stalls.
Are you still facing the issue?
Yes. Still facing the same issue.
Creating a new catalog and importing does not work.
Have you updated Lightroom to the latest version?
No, Lightroom Mobile can not affect the Import process.
Could you please try to copy the iPhone images to your desktop.
Then try to import them in Lightroom from desktop.
Okay, some progress and some further problems.
- I copied 11 images onto the desktop to import. Those completed successfully.
- I next tried to import 1,590 images from the desktop into Lightroom. This import failed
- Lastly, I've started an import of 609 images. This appears to be working but is still in process.
Before trying to import from the desktop, I was:
- Trying to import directly from the iPhone (5s and 6+)
- Tried copying photos to an external drive (same drive the Lightroom catalog and image files are located) from the iPhone and then import from that directory
So it looks like Lightroom (on Mac OS X anyways) has some sort of limits on number of files it can import, or on the total file size. Do you have more information on that?
I'm not sure if the external drive was creating an issue or not. That remains an open question.
Direct import from camera has had problems FOREVER in Lightroom. One of the basic things that Lightroom should do is be able to import photos. Mac Image Capture works flawlessly, Mac Finder see and transfers the file but Lightroom stumbles badly. Some times it works and sometime not. You would think after 6 versions Adobe would get this right when Apple and Microsoft can do it so well. This is just ANOTHER of the many examples of atrocious programming at Adobe.
Only 325 successfully imported. Thing sat there spinning for over 2 hrs. I've tried reinstalling the Lightroom, new catalogs, etc. Program is unusable if I can't reliably import data. Used to work consistently and reliably (for me), hasn't since the updates last spring.
Just to say that I have exactly the same issue...
Spent a while a week or two agoon the phone with Adobe troubleshooting this, for example trying the following...
1. testing fresh catalog files
2. local imports, alternate import procedures, for example, pulling files off the iPhone (using photos or third party software) works fine... importing files from a usb or network drive into Lightroom works fine...
3. Testing alternative lightning cables AND entirely different machine running same El Capitan + latest Lightroom environment
4. Photos will import my entire catalogue of photos from iPhone...
Abobe assistance ended up saying this was an iPhone issue, which it really doesn't seem to be as the iPhone 6 is perfectly happy transferring files / data etc on or off the same interface with other applications.
Definitely a case of 'we dont know what this problem is or how to fix it so we are going to pass the buck' — total garbage from what is supposed to be a decent software supplier. Their flagship photographer's app cannot even import photos from one of the most popular cameras on the planet?!!!
forgot to add; up until a few months ago, iPhone to lightroom imports were very reliable and had become standard practice for me, using Lightroom to manage images form a range of different camera sources. Very disappointing if I have to revert to being anywhere near 'Photos'!
I hadn't used LR to import from my iPhone 5s for quite some time and so have just discovered this issue. As with everyone else, no problem moving the image from the phone to the Photos App but when I plug into LR and try to import all sorts of things are wrong. The first thing I noticed was that despite there being several hundred images in the Camera Roll it recognized only 2! No matter what I did it failed to see any other images for import.
I added some new photos and it recognized them but then told me the files weren't readable AND I had no write permissions tot he destination file I had just created.
I exported the 50 or so images from Photos to the desktop and then asked LR to import them - No Problem at all. So this is not a file format issue. It's a problem with Adobe's import feature associated with iPhone.
What's really making me angry here is that you can find complaints about this going back over a year.
As someone said earlier - How can Adobe possibly field a program that cannot recognize files created by the most popular phone on the planet? Makes no sense at all.