18 Replies Latest reply on Feb 7, 2017 10:55 AM by rgharrison

    Trouble importing into Lightroom from iPhone

    tonya96565805

      Hello, for a while now I've been having trouble importing iPhone photos into Lightroom (desktop). The problem is that only a few previews load (in the preview window), but most don't. Some, or many of them read "Preview unavailable for this file."

       

      Typically I hit cancel and "Import" again until all images show; but lately it's becoming worse and worse. I am using Lightroom CC and iPhone 6, though the problem was already there when using previous versions of both Lightroom and iPhone. I"m running Yosemite (10.10.3) on a mid 2011 iMac. Attached is a screenshot.

       

      Can anyone help?

       

      Screen Shot 2015-05-05 at 1.29.33 PM.png