1 Reply Latest reply on Oct 30, 2015 11:30 PM by Rajashree Bhattacharya

    How do you convert temporary licenses into active licenses?

    OwensMike Level 1

      We have hundreds of purchased device licenses with many of those already activated. 25 of our licenses are listed as available. The last 7 computers to have the Creative Cloud Apps installed, those computers can be seen in the Admin portal as having temporary licenses. My question is how do I convert those temporary licenses into active licenses? 25 are available. Or, why are computers grabbing temporary licenses when 25 licenses are available? I already have talked to support many times (chat) with no resolution. Any thoughts on this?