5 Replies Latest reply on May 8, 2015 7:58 PM by adriennem15249268

    I am attempting to download ebooks from my local library - I click on download epub - it says open with digital editions I say yes - then digital editions opens and an error box pops up stating

    adriennem15249268

      : Unable to Download Error getting License. License Server Communication problem :

      E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

       

      I have had the library working on it they have no idea - I have tried 3 different books and all the same information.  I recently upgraded my digital editions from 3.0 to 4.0 then 4.0.3  Ihabe uninstalled and reinstalled I have cold booted between each I have tried to unauthorise my computer it wont let me.

       

      I am getting extremely annoyed and frustrated with this.  ANY help would be greatly appreciated.

      Adrienne